Get to Know the Animal Care Team in Red Deer

Dr. Dagmar Schouten
Veterinarian, Human Resources Manager, and Owner


Ronnel Palmer
RVT, Manager, and Owner


Dr. Graham Keys
Veterinarian

Dr. Tara Dixon

Veterinarian


Dr. Monica Bruce

Veterinarian


Dr. Leah Sparrow
Veterinarian


Holly Fellhauer

Financial Manager


Melissa Bauer
Technician

Carmen Long
Client Care Specialist

Vicki Heykants
Client Care Specialist

Kirsten Evans
Technologist Assistant

Isabella Paquette
Animal Care Attendant

Maricel Solidum
Animal Care Attendant


Jourdan

Owners

Dr. Dagmar Schouten

Dr. Dagmar Schouten 

Veterinarian, Human Resources Manager, and Owner

Dr. Dagmar Schouten graduated from the Ontario Veterinary College in 2000. She practiced as a small animal veterinarian for two years in Barrie, Ontario, and then moved to the U.S. in order for her husband, Dr. Graham Keys, to pursue a surgery residency. After four years of working in North Carolina and Virginia, they returned to Canada and have made Red Deer, AB, their home. Dagmar has been a veterinarian at Cedarwood since 2007 and purchased the practice with her co-worker Ronnel Palmer, RVT, from Dr. Hubbard in July 2016.

Dr. Schouten’s medical interests include soft tissue surgery, emergency medicine, canine rehabilitation, dog behavior, reproduction, and challenging medical cases. The clinic is part of the distributed learning community for the University of Calgary Veterinary Medicine School (UCVM) which keeps Dagmar busy with overseeing the mentorship of 4th-year UCVM veterinary students at the practice and she also finds time to be involved with the Alberta Veterinary Medical Association, sitting on one of the committees for the past several years.

She currently has two Australian kelpies, a bantam bulldogge, a Great Pyrenees but previously owned and trained boxers for over 20 years. She enjoys spending her free time competing in agility with her kelpies, spinning, working out at the gym, hiking, camping and skiing with her husband and two children, and puttering around on their farm with the horses, dogs and cats.

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Ronnel Palmer

Ronnel Palmer

RVT, Manager, and Owner

Ronnel is from Craik, SK, and she graduated from the Kelsey Veterinary Technology program in Saskatoon, SK, in 2002. Since this time, She has worked at various practices and in 2007 she joined the Cedarwood Team as a Veterinary Technician. During her time with our hospital she has enjoyed helping and watching the practice grow. Ronnel became a part of the Animal Emergency Hospital team when it opened in 2009. In the summer of 2016, Ronnel along with Dr. Dagmar Schouten purchased both Cedarwood Veterinary Hospital and Animal Emergency Hospital from Dr. Ken Hubbard and they will continue to strive for excellence in Veterinary Medicine.

Ronnel took over the reproduction technician role in 2011 and has developed a passion for this area. If you have any reproduction questions, or wish to use our services, please contact Ronnel.

In her spare time, Ronnel loves to play sports, work out at the gym, or she can be found enjoying time with her family. She currently resides in Red Deer with her family which consists of her husband, her 2 daughters, her son, her dog “Pemba” and her cat “thistle.”

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Veterinarians

Dr. Graham Keys

Dr. Graham Keys

Graham Keys, BSc, DVM, MS

Diplomate, American College of Veterinary Surgeons – Large Animal

Diplomate, American College of Veterinary Surgeons – Small Animal


Dr. Graham Keys is a specialist in veterinary surgery. An Albertan and a University of Calgary alumnus, he attended veterinary school in Saskatoon, Saskatchewan. Following an internship in large animal medicine and surgery at North Carolina State University, he attended the Virginia-Maryland Regional College of Veterinary Medicine where he completed a master’s degree in veterinary science and residency in large animal surgery.


While enjoying a career in large animal surgery, Dr. Keys continued his academic pursuits and studied small animal surgery at the University Of Calgary, Faculty of Veterinary Medicine. Dr. Keys holds the unique distinction of being the first veterinary surgeon in Canada to be dual certified by the American College of Veterinary Surgeons in both large and small animal surgery – to date one of only 6 in the world.


Although his focus is lameness, orthopedic injuries and arthroscopy, he provides a broad range of skills in gastrointestinal, respiratory, urinary tract and other soft tissue surgeries. Minimally-invasive imaging and therapies are his passion. His goal is to achieve excellence in veterinary surgery - delivering care and compassion while minimizing pain and stress to all animals.

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Dr. Tara Dixon

Dr. Tara Dixon

Veterinarian

Dr. Tara Dixon graduated with a degree in Zoology from the U of A in 1989 with honours and subsequently graduated from WCVM in 1997. She worked as a mixed animal practitioner in Fort Saskatchewan for 2 years before coming to Red Deer in 1999. Tara works at both the Cedarwood Veterinary Hospital and at the Animal Emergency Hospital locations. She has a special interest in dermatology, surgery, and feline behavior.

Tara was raised on a farm near Thorhild, Alberta. She currently resides in Lacombe with her 2 children, Reed and Drew, along with her cat, Scratchy. When she is not dedicated to her practice or spending valuable time with her children, she is out training for triathlons, cycling, or running. She also pursues sports and activities like fishing, canoeing, camping, rafting, tennis, and white water kayaking.

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Dr Monica Bruce

Dr. Monica Bruce

Veterinarian


Dr. Monica Bruce was born and raised in Calgary. She graduated from veterinary school at St. George’s University and spent time training at the Oregon State University Veterinary Teaching Hospital. She has now returned to her native Alberta and is proud to have joined the team at Cedarwood. Her medical interests include surgery, reproduction, as well as shelter and emergency medicine.


In her free time Dr. Bruce enjoys playing video and board games, skiing, playing softball, horseback riding, and spending time with her husband Matt and their cats, Frankenstein and Harley Quinn.

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Dr. Leah Sparrow

Veterinarian


Dr. Leah Sparrow earned her DVM degree at the University of Calgary after completing a Master’s degree in comparative biology and experimental medicine also at the University of Calgary. What she loves most about veterinary medicine is the opportunity to work with different species and their different physiologies and anatomy, and parasites.


When she is not working, she enjoys exploring the backcountry, travelling to cold countries, playing board games and working with her dog at a variety of dog sports.

She shares her home with a cat named Tiberius, a GSD named Kygo and her partner in life Jerry.

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Hospital Management

Holly Fellhauer

Holly Fellhauer

Financial Manager


Holly joined the Cedarwood administration team in 2008. She was an integral role in the hospital and is always taking on new tasks and responsibilities.

She lives in Red Deer with her husband and enjoys traveling and photography.

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Veterinary Technologists

Samantha Seitz

Samantha Pittman

Veterinary Technologist

Samantha recently joined our team in April 2017 to work alongside Dr. Keys as one of his technicians. You can also find her working casual shifts at the Animal Emergency Hospital. In 2013, Samantha graduated from the Animal Health Technologist program from Olds College. She was born and raised in Drumheller, AB and then relocated to Red Deer with her fur family and fiancé Gavin in April 2017.

Samantha currently has two cats, Kona and Aria, that she rescued and a shepherd cross named Kai. When she is not at work helping animals, she enjoys being outdoors with her dog or snuggling up on the couch with her cats enjoying a good movie.

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Technician

Melissa Ross

Melissa Bauer

Technician

Melissa joined our team in 2012; she started as a receptionist after graduating from the VMR program at Olds college. She worked as a receptionist until 2015 when she graduated from the veterinary technician program from Olds College and moved into the RVT position for our
hospital; you can also find her working casual shifts at the Animal Emergency Hospital.

Melissa lives with her husband Nick, their Great Dane (Indigo), Golden Retriever (Walter), German Coolie (Elektra), 2 black cats (Gucci and Chanel) and her dressage horse (Cash) who isn’t in the house but is part of the family! When not working, she can be found on the
agility field training Elektra, walking the dogs or riding Cash. She also enjoys anything to do with being outside in the mountains, including camping whenever she can, hiking and kayaking.

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Client Care Specialists

Carmen Long

Carmen Long

Client Care Specialist

Carmen completed her training at Olds College in the Veterinary Medical Receptionist program in 2011 before moving to Red Deer and joining the team at Animal Emergency Hospital in October 2012. She was since joined our Client Care Specialist team at Cedarwood in June 2013. She currently lives in Blackfalds with her boyfriend, Mike, and their dog Daisy. She enjoys spending time with her family and friends who she is not at work.

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Vicki Heykants

Vicki Heykants

Client Care Specialist

Vicki has worked for Cedarwood Veterinary Hospital since December 4, 2004, as a Client Care Specialist. She graduated from Academy of Learning College with a Veterinary Medical Office Administrative certificate.

Vicki currently lives in the Red Deer area with her spouse, Dave, and her extended furry family which consists of 2 dogs, 10 cats, and 2 pygmy goats.

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Technological Assistants

Kirsten Evans

Kirsten Evans

Technologist Assistant

Kirsten started at Cedarwood Veterinary Hospital on July 4, 2005, and works as an Animal Health Technologist assistant. She graduated with a Veterinary Medical Receptionist certificate from Olds College in the first class that was offered.

She lives on a farm with her husband, son, and daughter. They have a dog, cat, and a flock of chickens.

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Isabella Paquette

Isabella Paquette

Animal Care Attendant

Isabella started at Cedarwood Veterinary Hospital on June 9th, 2014 and works as a part-time Assistant Kennel Attendant. She is a high school student in Red Deer who loves running, water parks, a good campfire and her Newf/Lab cross.

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Jourdan


Jourdan graduated from the animal health technology program at NAIT in 2019. She was born and raised in Red Deer and lives with her Border Collie, Astrid and her cats, Bella, Juliette, Pip and Silvey. In her free time, Jourdan enjoys drawing, hiking, training her dog and

spending time with family.

Endoscopy

This minimally invasive procedure allows us to see inside an animal’s body and take biopsies without surgical intervention

Surgical Services

We offer spaying, neutering, soft tissue, and orthopaedic surgery services at our veterinary hospital.

Dermatology

If you notice your pet has bare patches, lumps or bumps, or is scratching excessively, give us a call right away

Cedarwood Veterinary Hospital

#1 7644 Gaetz Avenue

Red Deer, AB T4P 2A8

Hours

Monday & Wednesday:
7:30 AM – 9:00 PM
Tuesday, Thursday, Friday:
7:30 AM – 5:30 PM

Cedarwood Vet Hospital

Animal Emergency Hospital

Animal Emergency Hospital

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