Get to Know the Animal Care Team in Red Deer

Dr. Dagmar Schouten
Veterinarian, Human Resources Manager, and Owner


Ronnel Palmer
RVT, Manager, and Owner


Dr. Graham Keys
Veterinarian

Dr. Tara Dixon

Veterinarian


Dr. Jillian Sanderson
Veterinarian

Dr. Ken Hubbard
Veterinarian and Practice Owner


Dr. Virginia Woo
Veterinarian


Dr. Jaime Cormack

Veterinarian


Dr. Monica Bruce

Veterinarian


Holly Fellhauer

Financial Manager


Julie DeGrandis

Veterinary Technologist

Lindsay Stabb

Veterinary Technologist

Shannon Bruun

Veterinary Technologist


Samantha Seitz

Veterinary Technologist


Melissa Ross
Technician

Kyla Caswell
Technician

Amy Isaac
Client Care Specialist

Carmen Long
Client Care Specialist

Vicki Heykants
Client Care Specialist

Kennedy Greening
Client Care Specialist

Cara Reyno
Technologist Assistant

Kristen Evans
Technologist Assistant

Isabella Paquette
Animal Care Attendant

Maricel Solidum
Animal Care Attendant

Owners

Dr. Dagmar Schouten

Dr. Dagmar Schouten 

Veterinarian, Human Resources Manager, and Owner

Dr. Dagmar Schouten graduated from the Ontario Veterinary College in 2000. She practiced as a small animal veterinarian for two years in Barrie, Ontario, and then moved to the U.S. in order for her husband, Dr. Graham Keys, to pursue a surgery residency. After four years of working in North Carolina and Virginia, they returned to Canada and have made Red Deer, AB, their home. Dagmar has been a veterinarian at Cedarwood since 2007 and purchased the practice with her co-worker Ronnel Palmer, RVT, from Dr. Hubbard in July 2016.

Dr. Schouten’s medical interests include soft tissue surgery, emergency medicine, canine rehabilitation, dog behavior, reproduction, and challenging medical cases. The clinic is part of the distributed learning community for the University of Calgary Veterinary Medicine School (UCVM) which keeps Dagmar busy with overseeing the mentorship of 4th-year UCVM veterinary students at the practice and she also finds time to be involved with the Alberta Veterinary Medical Association, sitting on one of the committees for the past several years.

She currently has two Australian kelpies, a bantam bulldogge, a Great Pyrenees but previously owned and trained boxers for over 20 years. She enjoys spending her free time competing in agility with her kelpies, spinning, working out at the gym, hiking, camping and skiing with her husband and two children, and puttering around on their farm with the horses, dogs and cats.

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Ronnel Palmer

Ronnel Palmer

RVT, Manager, and Owner

Ronnel is from Craik, SK, and she graduated from the Kelsey Veterinary Technology program in Saskatoon, SK, in 2002. Since this time, She has worked at various practices and in 2007 she joined the Cedarwood Team as a Veterinary Technician. During her time with our hospital she has enjoyed helping and watching the practice grow. Ronnel became a part of the Animal Emergency Hospital team when it opened in 2009. In the summer of 2016, Ronnel along with Dr. Dagmar Schouten purchased both Cedarwood Veterinary Hospital and Animal Emergency Hospital from Dr. Ken Hubbard and they will continue to strive for excellence in Veterinary Medicine.

Ronnel took over the reproduction technician role in 2011 and has developed a passion for this area. If you have any reproduction questions, or wish to use our services, please contact Ronnel.

In her spare time, Ronnel loves to play sports, work out at the gym, or she can be found enjoying time with her family. She currently resides in Red Deer with her family which consists of her husband, her 2 daughters, her son, her dog “Pemba” and her cat “thistle.”

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Veterinarians

Dr. Graham Keys

Dr. Graham Keys

Veterinarian

Originally from Alberta, Dr. Graham Keys attended veterinary school in Saskatoon, SK. After completing an internship at North Carolina State University he pursued a surgical residency in Virginia, specializing in large animal surgery. Since becoming a diplomate of the American College of Veterinary Surgeons in Large Animal Surgery in 2007, he has practiced both large and small animal surgery in Alberta. Graham joined Cedarwood Veterinary Hospital in 2010.

To date, Dr. Keys has a Master’s Degree in Veterinary Science and has additional training in procedures such as TPLO, TTA, tightrope, angular limb deformities, total hip replacement, total knee replacement, small animal arthroscopy, tracheal and urethral stenting. He has completed 4 AO orthopaedic courses, including a Masters course in osteotomy. Dr. Keys has a particular interest in orthopaedic diseases of small animals.

When not in the O.R. or abroad for his academic pursuits, Graham devotes himself to his family and his farm east of Red Deer. The love of his life, Dr. Dagmar Schouten (also of Cedarwood Veterinary Hospital) manages his life in and out of the clinic. He adores their 2 children, Femke and Karsten, and commits to building fences around the horses that he seldom rides. Their home is warmed by their 4 dogs and 2 cats. Someday, Graham hopes to resume fly-fishing the rivers and streams of Alberta.

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Dr. Tara Dixon

Dr. Tara Dixon

Veterinarian

Dr. Tara Dixon graduated with a degree in Zoology from the U of A in 1989 with honours and subsequently graduated from WCVM in 1997. She worked as a mixed animal practitioner in Fort Saskatchewan for 2 years before coming to Red Deer in 1999. Tara works at both the Cedarwood Veterinary Hospital and at the Animal Emergency Hospital locations. She has a special interest in dermatology, surgery, and feline behavior.

Tara was raised on a farm near Thorhild, Alberta. She currently resides in Lacombe with her 2 children, Reed and Drew, along with her cat, Scratchy. When she is not dedicated to her practice or spending valuable time with her children, she is out training for triathlons, cycling, or running. She also pursues sports and activities like fishing, canoeing, camping, rafting, tennis, and white water kayaking.

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Dr. Jillian Sanderson

Dr. Jillian Sanderson

Veterinarian

Dr. Jillian Sanderson graduated, with distinction, from the University of Calgary in May 2015. Throughout her education, she earned several scholarships, and won the awards for Small Animal Emergency and Critical Care, Small Animal Internal Medicine, and Investigative Medicine in her graduating year.

Jillian comes to Cedarwood Veterinary Hospital with 8 years’ experience in the veterinary industry, in different hospital roles. Excited to be starting her career as a veterinarian in Red Deer, with the teams at Cedarwood and Animal Emergency Hospital, she looks forward to practicing the high-quality of medicine that is the norm at these two hospitals. Her current interests include internal medicine and emergency medicine and she enjoys the challenge presented by the wide range of cases arriving at our hospitals every day.

Jillian spends most of her time with her tiny calico cat, Smudge, and her beagle, Quid, who she adopted from school. In her spare time, she also enjoys hiking, biking, swimming and visiting family and friends back home in Calgary, where she grew up. Travelling and experiencing new cultures are other big interests of hers, and she hopes to be able to do much more in the future.

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Dr. Ken Hubbard

Dr. Ken Hubbard

Veterinarian

Dr. Hubbard received his DVM degree in 1978 from the Western College of Veterinary Medicine and opened Cedarwood Veterinary Hospital with his wife, Doris, that same year. After a sabbatical to pursue postgraduate studies in 1993, he returned to Red Deer and continued to expand his business. With the increasing demand for after-hours veterinary care in Central Alberta, he opened the doors to the Animal Emergency Hospital in 2009.

Dr. Hubbard has also been actively involved in many areas of his professional organizations and he has served as president of the Alberta Veterinary Medical Association and supports the Veterinary Faculty at the University of Calgary. This involvement has resulted in Dr. Hubbard being appointed a Clinical Faculty Member and Cedarwood has become part of the Distributed Veterinary Teaching Hospital for the University of Calgary.

Dr. Hubbard has a keen interest in surgery, ultrasonography, endoscopy and canine reproduction, as well as most areas of companion animal medicine. In the summer of 2016, Dr. Hubbard decided to sell both Cedarwood Veterinary Hospital and Animal Emergency Hospital to Dr. Dagmar Schouten and Ronnel Palmer, RVT so he could start slowing down and begin his transition towards retirement.

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Dr. Virgina Woo

Dr. Virginia Woo

Veterinarian

Dr. Virginia Woo graduated from the University of Calgary with a BSc with honours in neuroscience in 2012. She continued on at the University of Calgary and completed her DVM in 2017. Virginia has a passion for small animal medicine as well as exotics and wildlife medicine. This past summer, she completed an externship at the Dallas Zoo working with a large variety of species from African lions to Galapagos tortoises to the ancient tuatara. Her current medical interests include surgery, ophthalmology, and neurology.

Virginia loves hanging out with her American Eskimo, Summer, and DMH cat, Kasper. In her spare time, you can find her exploring the outdoors or trying new activities, most recently aerial gymnastics and wheelchair basketball.

Virginia is very excited to be starting her career with the fantastic team at Cedarwood Veterinary Hospital and can't wait to meet you all!

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Dr. Jaime Cormack

Dr. Jaime Cormack

Veterinarian


Dr. Jaime Cormack graduated with a Bachelor of Science degree from the University of Queensland in Australia where she double majored in marina biology and zoology. She then moved on to pursue her degree in veterinary medicine at Iowa State University where she made the dean's list and graduated May 2017.

Originally from Calgary, Jaime made the move back to Alberta to begin her career as a veterinarian. She is very excited to be joining the team at Cedarwood Veterinary Hospital! She has a special interest in orthopedic and soft tissue surgery.

In her free time Jaime can usually be found at the dog park with her two dogs Lily and Ollie, a pit mix and Brittany spaniel. She also enjoys getting out to the mountains to go snowboarding as often as she can.

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Dr Monica Bruce

Dr. Monica Bruce

Veterinarian


Dr. Monica Bruce was born and raised in Calgary. She graduated from veterinary school at St. George’s University and spent time training at the Oregon State University Veterinary Teaching Hospital. She has now returned to her native Alberta and is proud to have joined the team at Cedarwood. Her medical interests include surgery, reproduction, as well as shelter and emergency medicine.


In her free time Dr. Bruce enjoys playing video and board games, skiing, playing softball, horseback riding, and spending time with her husband Matt and their cats, Frankenstein and Harley Quinn.

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Hospital Management

Holly Fellhauer

Holly Fellhauer

Financial Manager


Holly joined the Cedarwood administration team in 2008. She was an integral role in the hospital and is always taking on new tasks and responsibilities.

She lives in Red Deer with her husband and enjoys traveling and photography.

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Veterinary Technologists

Julie DeGrandis

Julie DeGrandis

Veterinary Technologist


Julie graduated from the Animal Health Technology program at NAIT in 2006. She joined the Cedarwood team in October 2008.

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Lindsay Stabb

Lindsay Stabb

Veterinary Technologist

Lindsay graduated from the University of Guelph with a Bachelor of Science in Animal Biology in 2011, and then graduated the Animal Health Technology program from GPRC’s Fairview College in 2013. She worked her first year as an AHT in Slave Lake, and then relocated to Red Deer with her fiancé. Lindsay currently has one cat, Amhurst that she adopted from tech school, and two rough collies, Marshall and Summer. As part of her spare time, she enjoys horseback riding, reading books and going antiquing!

Lindsay is currently training with Dr. Schouten to be a part of the canine physical rehabilitation program at Cedarwood. She also enjoys dental and anesthesia as part of her medical interests.

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Shannon Bruun

Shannon Bruun

Veterinary Technologist

Shannon is an Olds College graduate from 2009 who began her exciting career as an Animal Health Technologist in Regina, Saskatchewan, at a small animal practice. After spending a year backpacking, she relocated to Red Deer in June 2012 and worked at Animal Emergency Hospital full-time for a year. She now splits her time between 3 hospitals, working primarily at Cedarwood Veterinary Hospital.

Along with a passion for travel and experiencing different cultures, Shannon loves a variety of sports and activities and spending time outdoors. She can often be found exploring the city on a bicycle, rollerblades or by foot.

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Samantha Seitz

Samantha Seitz

Veterinary Technologist

Samantha recently joined our team in April 2017 to work alongside Dr. Keys as one of his technicians. You can also find her working casual shifts at the Animal Emergency Hospital. In 2013, Samantha graduated from the Animal Health Technologist program from Olds College. She was born and raised in Drumheller, AB and then relocated to Red Deer with her fur family and fiancé Gavin in April 2017.

Samantha currently has two cats, Kona and Aria, that she rescued and a shepherd cross named Kai. When she is not at work helping animals, she enjoys being outdoors with her dog or snuggling up on the couch with her cats enjoying a good movie.

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Technician

Melissa Ross

Melissa Ross

Technician

I share my house with my better half Nick, 2 Great Danes (Glitz and Indigo), a golden retriever (Walter), 2 cats (Gucci and Chanel), and a horse (Cash) who isn’t in the house but is part of the family! When I am not working you can find me getting ready for the next dressage show with Cash, walking the dogs, or training Walter in agility! I also enjoy anything to do with being outside in the mountains including camping whenever we can, hiking and kayaking.

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Client Care Specialists

Amy Isaac

Amy Isaac

Client Care Specialist

Amy Isaac joined the team at Animal Emergency Hospital in September 2014, working the overnight shift. In May 2015, she joined the Client Care Specialists team at Cedarwood Veterinary Hospital. She enjoys training her dog and snuggling her cat. For fun, she enjoys reading, camping, traveling, gardening, fish keeping, and spending time with friends and family. She looks forward to making our clients and patients experience at Cedarwood a positive one.

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Carmen Long

Carmen Long

Client Care Specialist

Carmen completed her training at Olds College in the Veterinary Medical Receptionist program in 2011 before moving to Red Deer and joining the team at Animal Emergency Hospital in October 2012. She was since joined our Client Care Specialist team at Cedarwood in June 2013. She currently lives in Blackfalds with her boyfriend, Mike, and their dog Daisy. She enjoys spending time with her family and friends who she is not at work.

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Vicki Heykants

Vicki Heykants

Client Care Specialist

Vicki has worked for Cedarwood Veterinary Hospital since December 4, 2004, as a Client Care Specialist. She graduated from Academy of Learning College with a Veterinary Medical Office Administrative certificate.

Vicki currently lives in the Red Deer area with her spouse, Dave, and her extended furry family which consists of 2 dogs, 10 cats, and 2 pygmy goats.

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Kennedy Greening

Kennedy Greening

Client Care Specialist

Kennedy is currently studying for her Bachelor of Education degree at Red Deer College. She lives in Red Deer with her husband, Gabe, and their cat, Mia. Kennedy started working at Cedarwood in June of 2016. She loves horseback riding, running and yoga.

Technological Assistants

Cara Reyno

Cara Reyno

Technologist Assistant

Cara graduate from Eastern College in Halifax in 2010 from the Veterinary Administrative Assistant program. Moving to Alberta in 2010, she has worked as a Vet Assistant for the last 5+ years. She has been a part of our team here at Cedarwood Veterinary Hospital since 2014. Cara is a current student at Olds College, taking the online program for Animal Health Technology. She has 3 dogs; Maddie, Cuba and Peter, and 1 cat named Mouse.

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Kirsten Evans

Kirsten Evans

Technologist Assistant

Kirsten started at Cedarwood Veterinary Hospital on July 4, 2005, and works as an Animal Health Technologist assistant. She graduated with a Veterinary Medical Receptionist certificate from Olds College in the first class that was offered.

She lives on a farm with her husband, son, and daughter. They have a dog, cat, and a flock of chickens.

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Isabella Paquette

Isabella Paquette

Animal Care Attendant

Isabella started at Cedarwood Veterinary Hospital on June 9th, 2014 and works as a part-time Assistant Kennel Attendant. She is a high school student in Red Deer who loves running, water parks, a good campfire and her Newf/Lab cross.

Endoscopy

This minimally invasive procedure allows us to see inside an animal’s body and take biopsies without surgical intervention

Surgical Services

We offer spaying, neutering, soft tissue, and orthopaedic surgery services at our veterinary hospital.

Dermatology

If you notice your pet has bare patches, lumps or bumps, or is scratching excessively, give us a call right away

Cedarwood Veterinary Hospital

#1 7644 Gaetz Avenue

Red Deer, AB T4P 2A8

Hours

Monday & Wednesday:
7:30 AM – 9:00 PM
Tuesday, Thursday, Friday:
7:30 AM – 5:30 PM

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